Return & Refund Policy

Please read this policy carefully.

For replacement, exchange or return, the customer must record an unboxing video starting from the sealed package, clearly showing the seal from both sides. The package must remain untampered before making a claim.

We offer returns within the first 7 days from the date of your purchase.

In case of any approved refunds, it will take 5–8 business days for the amount to be credited.

Return & Refund Eligibility

We offer returns or refunds strictly under the following conditions:

• Undelivered / Lost Shipment:
  If the product is lost in transit and remains undelivered beyond 15 working days.
• Damaged Product:
  Report within 24–48 hours with images/videos of product and packaging.

1. Replacement Eligibility

Time Frame: Issues must be reported within 24 hours of delivery.

Proof: Unboxing video is mandatory.

Delivery: Replacement delivered in 2–7 working days.

2. Return Process

Contact our support team via WhatsApp at 99993 22567 within 24–48 hours.

After receiving the product, a quality check will be conducted.

If verified, further steps will be taken accordingly.

3. Exceptions

• Products damaged due to misuse are not eligible.
• Requests after 24 hours will not be accepted.

4. Post-Usage Liability

Once used, we are not liable for any damages.

5. Prepaid Orders

If already shipped, prepaid orders are non-refundable.

₹149 shipping charge applies for reshipping.

6. Shipping Fees

Shipping fees are non-refundable.